Our Guarantee - Ital Florist
Our family has been in the flower business for over 40 years in Toronto. We have been trusted to deliver beautiful funeral tributes to loved ones, to spread smiles to those who are hurting and ill, to say I'm sorry to a spouse and to surprise a sweetheart with an unexpected declaration of new love.
At Ital Florist we deliver flowers, yes. But we are also honoured to partner with our valued customers during life's most precious moments. When a beautiful bride trusts us with the care and design of her flowers, you can rest assured our #1 job and top priority is to bring confidence, reliability and unsurpassed beauty and professionalism to one of life's most important days.
That's how we treat every design, every bouquet, every Mother's Day gift, Happy Birthday basket, single rose with baby's breath ...
Ital Florist is a designated Master FTD Florist. We are happy to offer a 100% satisfaction guarantee. If something's not right, we'll fix it. Our family promises.
For Delivery Across Canada, to the USA and Worldwide:
Ital Florist is a member in good standing with FTD, and has been a member since 1976. When sending flowers outside of our own delivery area, we rely on a large network of professional FTD florists. All FTD florists provide a satisfaction guarantee on all out-of-town orders sent through FTD wire service technology.
The guarantee states:
Beyond the FTD guarantee, all FTD Florists are bound by the rules of our association. FTD Florists must meet rigorous standards of membership, and all rules are strictly enforced.
- "As professional FTD Florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products purchased from an FTD florist."
- "If you are not satisfied with the purchased FTD product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 10 days of your order."