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FAQ


Q: How much is delivery?
A: We charge a flat rate of $15.00 CAD, which includes both delivery and service fee combined.

Q: Why is there a delivery fee? Can I get free shipping?
A: Locally, we deliver fresh flowers by hand using our own professional drivers, or affiliated Toronto area delivery services. Our delivery fee simply reflects the fair cost of the services we provide. Rather than 'bury' or 'hide' the costs for delivery in the price of your gift, we've separated them out so you know exactly what you are paying for. We do not ship flowers via courier. Whether you need local delivery or flowers across Canada or elsewhere, your flowers are professionally FTD florist-arranged and locally delivered.

Q: Can I get flowers delivered today?
A: For Toronto & the GTA:
We offer same day flower delivery 7 days a week on orders received by 12 noon Eastern time or 11 am ET on Sundays and holidays.

For Canada & USA outside of Toronto:
We offer same day flower delivery Mon-Sat on orders received by 12 noon in the recipient's time zone, excluding holidays.

Q: Can I get it delivered at a specific time, like 2 pm - or ASAP?
A: We always make it a priority to fill time-of-day delivery requests. Regular delivery is between 9 am and 5 pm. For express, rush or a guaranteed timed delivery, extra fees will apply. Please email us at ital@italflorist.com, call 416-745-7045 or toll free 1-800-461-ITAL.

Q: Where does Ital Florist deliver locally?
A: We have one of the largest local flower delivery areas in Canada!

Locally, Ital Florist delivers flowers across the Greater Toronto Area (GTA) including: Oakville, Mississauga: Port Credit, Clarkson, Erin Mills, Lorne Park, Erindale, Meadowvale & Malton, Brampton, Bramalea, Etobicoke, Downsview, Weston, North York, York, Scarborough and East York, plus New Toronto, Mimico, Weston and Leaside; the villages of Long Branch, Swansea and Forest Hill; and Vaughan, Woodbridge, Maple, Thornhill, Richmond Hill, Markham and Aurora.

Q: Can I order flowers for delivery elsewhere in Canada outside of the GTA?
A: Yes, of course! We offer same day delivery 6 days a week across Canada through our network of affiliated professional FTD florists. We contact superior quality florists in the delivery area, whether it's Vancouver, Montreal or NYC, and we transmit your order to them via the FTD Mercury Network. A portion of your order total is allocated to fees and commissions associated with this service.

Q: Does it cost more to get flowers delivered across Canada - or elsewhere?
A: Our $15.00 delivery and service fee covers delivery throughout Canada, the USA and most other countries as well.

Q. Can I get international delivery? Does it cost more?
A. International deliveries are made to locations outside the United States and Canada. Floral arrangements delivered internationally may vary due to current exchange rates, or regional and seasonal availability. Prices may be subject to change for certain countries. You will be contacted if additional funds are required for your order.

  • Most international deliveries can be made the next business day when you place your order by 2pm EDT.
Q. Are there any locations Ital can't deliver to?
A.Ital Florist can deliver to most Canadian & USA households and business, as well as over 100 countries worldwide. However, we can't deliver to a few places, such as: Hospital ICUs, cruise ships, planes, trains, submarines, the international space station, cemeteries, post office boxes or APO's.

Q: Can I see a picture of the flowers before you deliver them?
A: For many orders, this is possible. Please contact us directly to request this service. Please email us at ital@italflorist.com, call 416-745-7045 or toll free 1-800-461-ITAL.


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  • Phone 416-745-7045
  • Toll Free 1-800-461-ITAL
  • ital@italflorist.com

  • 130 Westmore Drive
    Unit 16 & 17, Toronto
    Ontario, Canada M9V 5E2

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Ital Florist is a Canadian flower shop located in Toronto. We feature same day Toronto flower delivery,
GTA flower delivery and FTD flowers delivered across Canada. Since 1976.